Automated Lead Capture and Personalized Email Follow-Up System
Created an automated lead management workflow that captures inquiries, generates personalized responses, and notifies the team instantly.
Year
2025
Type of Project
Side Project
My Role
AI Automation Expert
Link
Case Study
Objective
The client needed a faster way to manage new leads by removing manual data entry and automating personalized follow-up communication.
Process
I built an automation workflow using Make.com that connects Google Forms, Google Sheets, Google Gemini, Gmail, and Slack. New lead submissions are automatically captured, organized, processed by AI to generate a personalized email response, sent to the lead, and reported to the team through Slack notifications.
Outcome
The business gained a faster and more organized lead response process. New inquiries are handled automatically, follow-ups are sent without delays, and the team stays updated without manually checking submissions.
Standout Features
Automated lead capture from Google Forms
AI-generated personalized email responses using Google Gemini
Automatic email delivery through Gmail
Real-time team notifications through Slack
Eliminated manual lead data entry
Faster response time for new inquiries
Structured data handling between automation steps
End-to-end lead management workflow using Make.com